LRSD


Pay your sewer user fees online using:  Visa, MasterCard, Discover, or E-Check
Click the button to be redirected to our Payment Portal:
LRSD Online Payment Portal
Register at the Portal to take advantage of Auto-Pay, Email Reminders and to Go Paperless
A convenience fee applies, which is not retained by LRSD.       Click here for Online Payment FAQ

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Payments & Billing Information

| Payments | Selling Property | Rental Property | Penalties |

| Flat Rate Billing | Metered Billing |

Payments

Payments may be made in cash, money order, or check. They may be made by mail, in person, or through the drop box located to the right of the entrance of the building (please do not place cash in the drop box). To insure accounts are properly credited, customers should include payment stubs with their checks and write their customer number on their check, even when paying in person.

Customers may also arrange for payments to be made through their banks with on-line banking service — be sure to include the customer number as the account number for the bank to print on the check. Payments should be scheduled to arrive at the District on or before the due date.

Pay and/or view your statements online.

The District offers residents an easy and secure way to view, print and pay their sewer charges online. We support electronic bill presentment (viewing) and payment because it is more convenient for residents and better for the environment. Just click on the "View or Pay your Bill" button at the top of any page.

Online Bill Payment, in partnership with Invoice Cloud, offers the following benefits:
- Access, view and pay your bills online, at your convenience
- You can pay with electronic check or credit/debit card
- No signup fees if you choose to register
- When you register:
---- You have the option to pay immediately or schedule a payment
---- You may sign up for automatic payments
---- You may choose to “Go Paperless” and help the environment

Payments methods accepted are electronic checks (using a checking or savings account) and credit/debit cards by MasterCard, Visa and Discover.

Online payments will incur a convenience fee. The District receives only the payment amount toward your statement balance. Convenience fees cover various administrative costs, incurred by Invoice Cloud, associated with accepting payments and are non-refundable. The convenience fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing. Convenience fees will appear as a separate charge from the bill amount on your credit card statement.

If you need help using the online Payment Portal, or you have a question about your account, please call (847) 973-8940 or send email to payments@lrsanitary.com. If there is an error with your Credit Card charge, please contact Invoice Cloud at (877) 256-8330 x2700.

The District provides sanitary sewer service only. If you have questions concerning your water service or garbage pick-up, please contact the appropriate vendor.

Customers with an outstanding balance will receive a statement every month until the account is paid. Return to top.

Selling Property

Customers planning to sell their property - please be sure the District is contacted for a final bill to ensure that charges through the closing date are properly allocated. Lakes Region Sanitary District will appear on a title search. If an attorney is handling the closing, he or she will usually contact the District for a final statement to be handled at closing. If there is no attorney, simply contact the District for a final billing and transference of the account. The name(s) of the new owners will also be requested. Return to top.

Rental Property

By ordinance passed in 2005, property owners shall be solely liable to pay for all charges and fees related to sewer services. Therefore, only property owners will be billed and responsible for payment of all charges. Renters, or any other occupant that is not the owner, will no longer receive billings or be responsible for payment to the District. This is done to protect the property owner, and their interest in the property, against adverse actions that could result from a renter neglecting to pay the sewer charges. Return to top.

Penalties

Customers whose payments not received by the due date will have a 10% late fee added to their account.

Customers whose accounts go unpaid for 90 days will receive a letter reminding them their account is delinquent.

Customers whose accounts go unpaid for 150 days will receive a letter requiring the account be paid-in-full immediately.

Customers whose accounts go unpaid for 180 days will receive a letter from the District’s attorney notifying them their account has been placed for disconnection and a $50.00 legal fee has been added to their account.

The County Health Department will also issue a letter with notification that if a disconnection is required, the home will have to be vacated until such time as it is reconnected.

A customer allowing their account to progress to disconnect proceedings will have incurred a minimum of $70.00 in fees in addition to normal sewer service fees and are responsible for all costs associated with disconnection and reconnection.

Customers who chronically allow their account to progress to the delinquent, pay-in-full and/or disconnect status, on multiple occasions, will be assessed an administrative fee depending on the number of occasions the account has progressed to a given stage. See the Fee Schedule

The owner of the property is ultimately liable for all fees and a lien may be placed against the property for unpaid fees.

Customers are encouraged to contact the District office to discuss payment arrangements before their account incurs any penalty fees.
Return to top.

Flat Rate Billing

Billing statements are mailed monthly on or before the first of the month and payments are due the 22nd of the month in which the statement is issued. Charge is for the previous month of service. For example, a customer billed in December is paying for service for the month of November.

Customers who choose to pre-pay will receive a statement only when there is a balance due.

The District provides sanitary sewer service only. If you have questions concerning your water service or garbage pick-up, contact the appropriate vendor.

Effective 02/01/16 (for the majority of accounts): There is a flat fee of $43.41 per month for sewer service.

Of this:
 - $14.38 is retained by the District for administration & operations of the local 
    sewage collection service
   -- appears on the billing statement captioned as:
	‘LR - Lakes Region Sewage Collection Service’
 - $10.78 goes to Lake County Public Works for use of the transmission lines
   -- appears on the billing statement captioned as:
	‘LC - Lake County Sewage Transport Service’
 - $16.75 goes to the Northwest Regional Water Reclamation Facility in Fox Lake
   -- appears on the billing statement captioned as:
	'NW - NW Regional Sewage Treatment Service' 
 - $1.50 goes to Lake County to fund repairs and improvements to the Excess 
   Flow Facility that serves the northwest regional area
   -- appears on the billing statement captioned as:
	'Excess Flow Facility Surcharge'

In some areas, there are additional user fees imposed by the local municipality for use of sewer lines maintained by that municipality. These fees will increase the total billing for the residents affected.

Non-residential service is based on the type and size of operation and will be calculated as a multiple of the above amounts. Return to top.

Metered Billing

In areas where there is a municipal water supply (i.e. not using a private well), and the District has an agreement with the water supplier; sanitary sewer usage charges are based on water usage as reported to the District by the water supplier. Not all areas serviced by municipal water are under agreements to report usage, these areas remain under the Flat Rate program.

Billing statements are mailed during the first week of the month after water usage readings are received from the water supplier. Payments are due 22 days after the statement is issued. Charges are for the previous two or three months of service, depending on the billing cycle of the water supplier

Metered service customers have a Customer Account Number similar to the customer/account number fo the water supplier.

Billing is based on water usage readings provided to the District by the water supplier for the same billing period as provided on the supplier’s water bill - please contact the water supplier if there are any questions on the amount of usage. There is a minimum monthly charge that is based on 3,000 gallons usage, with additional charges for actual usage over the minimum.

Effective 02/01/16, for residential metered service, the charge is $6.86 per 1,000 gallons of water usage (the minimum monthly charge is based on 3,000 gallons):

Of this:
 - $3.19 per 1,000 gallons is retained by the District for administration & 
   operations of the local sewage collection service
   -- appears on the billing statement captioned as:
	‘LR - Lakes Region Sewage Collection’
 - $1.44 per 1,000 gallons goes to Lake County Public Works for use of the 
   transmission lines
   -- appears on the billing statement captioned as:
	‘LC - Lake County Sewage Transport Service’
 - $2.23 per 1,000 gallons goes to the Northwest Regional Water Reclamation 
   Facility in Fox Lake
   -- appears on the billing statement captioned as:
	'NW - NW Regional Sewage Treatment Service'

 - In addition to charges based on water usage, $1.50 per month goes to Lake
   County to fund repairs and improvements to the Excess Flow Facility that 
   serves the northwest regional area (since metered customers are billed every 
   two months, the line item amount will be $3.00, representing two months).
   -- appears on the billing statement captioned as:
	'Excess Flow Facility Surcharge'

In some areas, there are additional user fees imposed by the local municipality for services related to sewer billing, such as a meter read fee, performed by that municipality. These fees will increase the total billing amount for the residents affected.

Non-residential service is based on the type and size of operation and will be calculated based on usage. The Excess Flow Facility Surcharge will be assessed based on $1.50 per month per permitted RCE. Return to top.